Next steps
Useful contacts
Turn2us
National charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services.
Address - 200 Shepherds Bush Road, London W6 7NL
Telephone - 0808 802 2000
Free Helpline: for those who find it challenging to go online(09:00 – 17:30 Monday - Friday)
Pension Service
The Pension Service helps with State Pension eligibility, claims and payments.
Address - www.gov.uk/find-pension-centre
Telephone - 0800 731 7898
Free(08:00 – 18:00 Monday - Friday (Except public holidays))
Citizens Advice
Citizens Advice is a network of 316 independent charities throughout the United Kingdom that give free, confidential information and advice to assist people with money, legal, consumer and other problems. Web chat available on website.
Telephone - 0800 144 8848
Same as costs calling 01 or 02 for landlineUniversal Credit Helpline
Universal Credit is a payment to help with your living costs. It’s paid monthly - or twice a month for some people in Scotland. You may be able to get it if you’re on a low income or out of work. Whether you can claim Universal Credit depends on where you live and your circumstances.
Telephone - 0800 328 5644 Textphone: 0800 328 1344
(Monday – Friday 8am – 6pm)Carer’s Allowance Unit
Money to help you look after someone who needs to be cared for.
Address - Carers Allowance Unit Mail Handling Site A Wolverhampton WV98 2AB
Telephone - 0345 608 4321
Up to 9p per minute for landlines, 3p – 55p per minute for mobiles.(Mon – Thurs 8:30am – 5pm Fri – 8:30am – 4pm )
