Next steps
You should now have a much clearer understanding of your options and processes when it comes to Welfare benefits. Here is some further information to explore:
Useful contacts
Turn2us
National charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services.
Address - 200 Shepherds Bush Road, London W6 7NL
Citizens Advice
Citizens Advice is a network of 316 independent charities throughout the United Kingdom that give free, confidential information and advice to assist people with money, legal, consumer and other problems. Web chat available on website.
Telephone - 0800 144 8848
Same as costs calling 01 or 02 for landlineUniversal Credit Helpline
Universal Credit is a payment to help with your living costs. It’s paid monthly - or twice a month for some people in Scotland. You may be able to get it if you’re on a low income or out of work. Whether you can claim Universal Credit depends on where you live and your circumstances.
Telephone - 0800 328 5644 Textphone: 0800 328 1344
(Monday – Friday 8am – 6pm)JobCentre Plus
Jobcentre Plus is a quango used by the UK Department for Work and Pensions for its working-age support service in the United Kingdom, its services offered directly by the Department for Work and Pensions.
Address - los.direct.gov.uk - for local search
Telephone - Find your nearest branch - los.direct.gov.uk
Help through Hardship
The Help through Hardship helpline is a free phone service delivered by The Trussell Trust in partnership with Citizens Advice. Our advisers have already helped thousands of people who are worried about money and are here to help you access the support you need.
Telephone - 0808 208 2138
Free(Monday to Friday, 9am-5pm. Closed on public holidays.)
