Help & contacts
We are an online advice service, and don't currently offer an advice line (except if you live in Scotland). To find support and guidance you can contact the organisations below.
If you or someone else needs urgent medical help, please call 999 or go to your closest Accident & Emergency (A&E).
Speak to someone about mental health:
If you need to speak to someone about mental health problems, try one the following contacts:
Rethink Mental Illness
Rethink Mental illness directly support almost 60,000 people every year across England to get through crises, to live independently and to realise they are not alone. And we change attitudes and policy for millions.
Address - 28 Albert Embankment, London, SE1 7GR
Telephone - 0808 801 0525
(Line open from 9:30am - 4pm Monday to Friday.)NHS England
For urgent medical help fast, but not a 999 emergency.
Telephone - 111
Samaritans
Offering emotional support 24 hours a day
Address - The Upper Mill, Kingston Road, Ewell, Surrey KT17 2AF
Telephone - 116 123
Free(24/7 365 days a year )
SaneLine
Offering specialist mental health emotional support 6am-11pm everyday. And you can also email through their website.
Address - Head Office SANE, St. Mark's Studios, 14 Chillingworth Road, Islington, London, N7 8QJ.
Telephone - 0300 304 7000
(4pm – 10pm every day.)Anxiety UK
Anxiety UK is a national registered charity formed in 1970, by someone living with agoraphobia, for those affected by anxiety, stress and anxiety-based depression.
Address - Zion Community Centre, 339 Stretford Road, Hulme, Manchester, M15 4ZY
Telephone - 03444 775 774
(09:30 - 17:30 Monday - Friday)Age UK
Information and advice for the elderly about many issues including benefits.
Telephone - 0800 678 1602
(8am - 7pm every day)No Panic
A national support helpline for people experiencing anxiety, panic, OCD and related disorders including withdrawal from tranquillizers. No Panic also provides support for the carers of people who suffer from anxiety disorders.
Telephone - 0300 7729844
(10.00 am - 10.00 pm every day of the year. During the night hours the crisis message is played. The crisis message is a recorded breathing exercise that can help you through a panic attack and help you learn diaphragmatic breathing.)Papyrus Prevention of Young Suicide (under 35)
Papyrus offer confidential support and suicide intervention, deliver awareness and prevention training and empower young people to lead suicide prevention activities in their communities.
Address - Lineva House, 28-32 Milner Street, Warrington, Cheshire, WA5 1AD
Telephone - 0800 068 41 41 Text: 07860 039967
Freephone(9am - 12am every day)
Bipolar Support Line
Provides information and advice for people affected by bipolar disorder and those who care for them.
Address - Bipolar UK, 11 Belgrave Road, London, SW1V 1RB
Telephone - 0333 323 3880
No more than national rate calls to standard UK landline phone numbers(Monday – Friday 9am-5pm)
MIND
We're Mind, the mental health charity. We're here to make sure no one has to face a mental health problem alone.
Address - Mind Infoline, Unit 9, Cefn Coed Parc, Nantgarw, Cardiff, CF15 7QQ
Telephone - 0300 123 3393
(Monday - Friday 10 am - 6 pm)Speak to someone for money advice:
If you need to speak to someone about money related problems, one the following contacts may be helpful:
MoneyHelper
You can use the MoneyHelper website to find a debt adviser near you and gain advice on other debt matters. Webchat is available at the website, Monday to Friday, 8am to 6pm Saturday, 8am to 3pm. WhatsApp us with questions about debt, borrowing and pensions on 07701342744.
Address - 120 Holborn, London EC1N 2TD
Telephone - 0800 138 7777
(Monday to Friday (8 a.m. to 6 p.m.) The line is closed on Saturdays, Sundays, and bank holidays)StepChange
StepChange provides free, confidential advice and support to anyone worried about debt. You can contact them over the telephone or online.
Telephone - 0800 138 1111
(Monday – Friday (8 a.m. – 8 p.m.) and Saturday (9 a.m. – 2 p.m.))National Debtline
This organisation provides free, independent and confidential advice about debt. You can contact them over the telephone, by e-mail or letter.
Address - National Debtline Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham B16 8TP
Telephone - 0808 808 4000
Freephone(Monday - Friday 9am to 8pm and Saturday 9.30am to 1pm)
Turn2us
National charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services.
Address - 200 Shepherds Bush Road, London W6 7NL
Telephone - 0808 802 2000
Free Helpline: for those who find it challenging to go online(09:00 – 17:30 Monday - Friday)
Citizens Advice
Citizens Advice is a network of 316 independent charities throughout the United Kingdom that give free, confidential information and advice to assist people with money, legal, consumer and other problems. Web chat available on website.
Telephone - 0800 144 8848
Same as costs calling 01 or 02 for landlinePayPlan
PayPlan offer free debt advice and debt solutions, such as Debt Management Plans, IVAs and Debt Relief Orders
Telephone - 0800 280 2816
Free phone (including mobiles)(Mon to Fri 8am–8pm Sat 9am–3pm)