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Last updated:
31/08/2022

Getting help from a specialist adviser

  1. What is breathing space?
  2. What is a mental health breathing space?
  3. Priority and non-priority debts
  4. Bank accounts and debt
  5. Drawing up a budget sheet
  6. Negotiating reduced payments to your debts
  7. Free Debt Management Plans
  8. Administration Order
  9. Debt Relief Order
  10. Individual Voluntary Arrangement
  11. Bankruptcy
  12. Write Offs
  13. Will I be 'blacklisted'?
  14. What can creditors do if I don't pay?
  15. Should I tell creditors about my mental health?
  16. Getting help from a specialist adviser
  17. What can I do if I have borrowed money from a loan shark?
  18. Next steps

Speaking to a debt adviser

If you are struggling with debts it is important to speak to a specialist debt adviser. A debt adviser will make sure you are aware of all the options that you have. They can also tell you how each option will affect you.

You should not agree to pay someone to help with your debt, as there are many organisations that will help you for free.

When you speak to a debt adviser, they will ask some questions about your circumstances and the debts that you owe. Once they have an understanding of your situation a debt adviser can:

  • Explain how you could maximise your income,
  • Help you draw up a budget sheet,
  • Help you prioritise your debts, and
  • Explain the options for dealing with debts that are available and appropriate for you.

Some organisations only offer ‘self help’ advice, which means they can advise on your options, but you will have to contact your creditors and complete any necessary forms yourself.

Some organisations only offer ‘self help’ advice, which means they can advise on your options.

Other organisations may be able to offer a case work service, which means they would take a more active role in helping you deal with your debts. This may include contacting creditors for you.

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Within this subject

  1. What is breathing space?
  2. What is a mental health breathing space?
  3. Priority and non-priority debts
  4. Bank accounts and debt
  5. Drawing up a budget sheet
  6. Negotiating reduced payments to your debts
  7. Free Debt Management Plans
  8. Administration Order
  9. Debt Relief Order
  10. Individual Voluntary Arrangement
  11. Bankruptcy
  12. Write Offs
  13. Will I be 'blacklisted'?
  14. What can creditors do if I don't pay?
  15. Should I tell creditors about my mental health?
  16. Getting help from a specialist adviser
  17. What can I do if I have borrowed money from a loan shark?
  18. Next steps
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