Next steps
Useful contacts
Universal Credit Helpline
Universal Credit is a payment to help with your living costs. It’s paid monthly - or twice a month for some people in Scotland. You may be able to get it if you’re on a low income or out of work. Whether you can claim Universal Credit depends on where you live and your circumstances.
Telephone - 0800 328 5644 Textphone: 0800 328 1344
(Monday – Friday 8am – 6pm)Turn2us
National charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services.
Address - 200 Shepherds Bush Road, London W6 7NL
Telephone - 0808 802 2000
Free Helpline: for those who find it challenging to go online(09:00 – 17:30 Monday - Friday)
Change Mental Health
Change Mental Health seeks to support and empower all those affected by mental illness, including family members, carers and supporters.
Address - Suite 4/1, Great Michael House, 14 Links Place, Edinburgh, EH6 7EZ
Telephone - 0808 8010 515
(Monday - Friday between 10am - 4pm)Citizens Advice Scotland
Citizens Advice Scotland is a registered charity which supports Scottish Citizens Advice Bureaux by providing expertise on things like management and fundraising, resources such as IT support, tools and training to support advice giving, and help with running campaigns.
Address - Citizens Advice Scotland, 1st Floor, Spectrum House 2 Powderhall Road Edinburgh EH7 4GB
Telephone - 0800 028 1456
Money Advice Scotland
We are the national umbrella organisation which promotes the development of free, independent, impartial and confidential debt advice and financial inclusion.
Address - Money Advice Scotland, 5 Redwood Crescent, East Kilbride, Glasgow, G74 5PA
Telephone - 0141 572 0237