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28/06/2023

Next steps

  1. What is ESA?
  2. How can I claim?
  3. What is the Work Capability Assessment?
  4. What are the groups of ESA?
  5. What is the Work Programme?
  6. What work am I permitted to do on ESA?
  7. Can I appeal if I think the decision about ESA is wrong?
  8. Next steps

  1. Further reading
  2. Useful contacts

These pages should be helpful

Useful contacts

JobCentre Plus

Jobcentre Plus is a quango used by the UK Department for Work and Pensions for its working-age support service in the United Kingdom, its services offered directly by the Department for Work and Pensions.

Address - los.direct.gov.uk - for local search

Telephone - Find your nearest branch - los.direct.gov.uk

Universal Credit Helpline

Universal Credit is a payment to help with your living costs. It’s paid monthly - or twice a month for some people in Scotland. You may be able to get it if you’re on a low income or out of work. Whether you can claim Universal Credit depends on where you live and your circumstances.

Telephone - 0800 328 5644 Textphone: 0800 328 1344

(Monday – Friday 8am – 6pm)

Citizens Advice Scotland

Citizens Advice Scotland is a registered charity which supports Scottish Citizens Advice Bureaux by providing expertise on things like management and fundraising, resources such as IT support, tools and training to support advice giving, and help with running campaigns.

Address - Citizens Advice Scotland, 1st Floor, Spectrum House 2 Powderhall Road Edinburgh EH7 4GB

Telephone - 0800 028 1456

Money Advice Scotland

We are the national umbrella organisation which promotes the development of free, independent, impartial and confidential debt advice and financial inclusion.

Address - Money Advice Scotland, 5 Redwood Crescent, East Kilbride, Glasgow, G74 5PA

Telephone - 0141 572 0237

Within this subject

  1. What is ESA?
  2. How can I claim?
  3. What is the Work Capability Assessment?
  4. What are the groups of ESA?
  5. What is the Work Programme?
  6. What work am I permitted to do on ESA?
  7. Can I appeal if I think the decision about ESA is wrong?
  8. Next steps
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