Next steps
You should now have a much clearer understanding of your options and processes when it comes to Welfare benefits. Here is some further information to explore:
Useful contacts
Turn2us
National charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services.
Address - 200 Shepherds Bush Road, London W6 7NL
Telephone - 0808 802 2000
Free Helpline: for those who find it challenging to go online(09:00 – 17:30 Monday - Friday)
Universal Credit Helpline
Universal Credit is a payment to help with your living costs. It’s paid monthly - or twice a month for some people in Scotland. You may be able to get it if you’re on a low income or out of work. Whether you can claim Universal Credit depends on where you live and your circumstances.
Telephone - 0800 328 5644 Textphone: 0800 328 1344
(Monday – Friday 8am – 6pm)JobCentre Plus
Jobcentre Plus is a quango used by the UK Department for Work and Pensions for its working-age support service in the United Kingdom, its services offered directly by the Department for Work and Pensions.
Address - los.direct.gov.uk - for local search
Telephone - Find your nearest branch - los.direct.gov.uk
Advice Northern Ireland (NI)
Advice NI exists to provide leadership and services to our 62 member organisations and to ensure accessible advice services across Northern Ireland.
Address - 1 Rushfield Avenue, Belfast, BT7 3FP
Telephone - 0800 915 4604 / Text: ACTION to 81025
Free phone for 0800 number(Monday - Friday 9 am - 5 pm )
Citizens Advice
Address - 46 Donegall Pass, Belfast, BT7 1BS
Telephone - 028 9023 1120
