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18/10/2018

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  1. What is Universal Credit?
  2. How much can I get?
  3. What if I am working or studying?
  4. What if I care for someone or have children?
  5. What about my housing costs?
  6. How will income, savings and property affect my Universal Credit?
  7. Will the Benefit Cap affect me?
  8. How will I get my Universal Credit payments?
  9. What is the claimant commitment?
  10. Can I appeal if I disagree with a decision?
  11. When will I have to claim?
  12. Next steps

  1. Useful contacts

Useful contacts

Turn2us

National charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services.

Address - 200 Shepherds Bush Road, London W6 7NL

Citizens Advice

Address - 46 Donegall Pass, Belfast, BT7 1BS

Telephone - 028 9023 1120

Advice Northern Ireland (NI)

Advice NI exists to provide leadership and services to our 62 member organisations and to ensure accessible advice services across Northern Ireland.

Address - 1 Rushfield Avenue, Belfast, BT7 3FP

Telephone - 0800 915 4604 / Text: ACTION to 81025

Free phone for 0800 number
(Monday - Friday 9 am - 5 pm )

Universal Credit Helpline

Universal Credit is a payment to help with your living costs. It’s paid monthly - or twice a month for some people in Scotland. You may be able to get it if you’re on a low income or out of work. Whether you can claim Universal Credit depends on where you live and your circumstances.

Telephone - 0800 328 5644 Textphone: 0800 328 1344

(Monday – Friday 8am – 6pm)

Within this subject

  1. What is Universal Credit?
  2. How much can I get?
  3. What if I am working or studying?
  4. What if I care for someone or have children?
  5. What about my housing costs?
  6. How will income, savings and property affect my Universal Credit?
  7. Will the Benefit Cap affect me?
  8. How will I get my Universal Credit payments?
  9. What is the claimant commitment?
  10. Can I appeal if I disagree with a decision?
  11. When will I have to claim?
  12. Next steps
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