Help & contacts
We are an online advice service, and don't currently offer an advice line (except if you live in Scotland). To find support and guidance you can contact the organisations below.
If you or someone else needs urgent medical help, please call 999 or go to your closest Accident & Emergency (A&E)
Speak to someone about mental health:
If you need to speak to someone about mental health problems, try one the following contacts:
Samaritans
Offering emotional support 24 hours a day
Address - The Upper Mill, Kingston Road, Ewell, Surrey KT17 2AF
Telephone - 116 123 — Free
SaneLine
Offering specialist mental health emotional support 6am-11pm everyday. And you can also email through their website.
Address - Head Office SANE, St. Mark's Studios, 14 Chillingworth Road, Islington, London, N7 8QJ.
Telephone - 0300 304 7000
(4pm – 10pm every day.)Age UK
Information and advice for the elderly about many issues including benefits.
Telephone - 0800 678 1602
(8am - 7pm every day)Anxiety UK
Anxiety UK is a national registered charity formed in 1970, by someone living with agoraphobia, for those affected by anxiety, stress and anxiety-based depression.
Address - Zion Community Centre, 339 Stretford Road, Hulme, Manchester, M15 4ZY
Telephone - 03444 775 774
(09:30 - 17:30 Monday - Friday)Bipolar Support Line
Provides information and advice for people affected by bipolar disorder and those who care for them.
Address - Bipolar UK, 11 Belgrave Road, London, SW1V 1RB
Telephone - 0333 323 3880 — No more than national rate calls to standard UK landline phone numbers
Change Mental Health
Change Mental Health seeks to support and empower all those affected by mental illness, including family members, carers and supporters.
Address - Suite 4/1, Great Michael House, 14 Links Place, Edinburgh, EH6 7EZ
Telephone - 0808 8010 515
(Monday - Friday between 10am - 4pm)Community Advice and Listening Line (CALL)
Offers emotional support and information/literature on Mental Health and related matters to the people of Wales. Anyone concerned about their own mental health or that of a relative or friend can access the service. C.A.L.L. Helpline offers a confidential listening and support service.
Address - 10 Grove Rd, Wrexham, LL11 1DY
Telephone - 0800 132 737 or text ‘help’ to 81066 — Freephone
MIND
We're Mind, the mental health charity. We're here to make sure no one has to face a mental health problem alone.
Address - Mind Infoline, Unit 9, Cefn Coed Parc, Nantgarw, Cardiff, CF15 7QQ
Telephone - 0300 123 3393
(Monday - Friday 10 am - 6 pm)MoneyHelper
You can use the MoneyHelper website to find a debt adviser near you and gain advice on other debt matters.Webchat is available at the website, Monday to Friday, 8am to 6pm Saturday, 8am to 3pm.WhatsApp us with questions about debt, borrowing and pensions on 07701342744.
Address - 120 Holborn, London EC1N 2TD
Telephone - 0800 138 7777
(Monday to Friday (8 a.m. to 6 p.m.) The line is closed on Saturdays, Sundays, and bank holidays)NHS England
For urgent medical help fast, but not a 999 emergency.
Telephone - 111
No Panic
A national support helpline for people experiencing anxiety, panic, OCD and related disorders including withdrawal from tranquillizers. No Panic also provides support for the carers of people who suffer from anxiety disorders.
Telephone - 0300 7729844
(10.00 am - 10.00 pm every day of the year. During the night hours the crisis message is played. The crisis message is a recorded breathing exercise that can help you through a panic attack and help you learn diaphragmatic breathing.)Papyrus Prevention of Young Suicide (under 35)
Papyrus offer confidential support and suicide intervention, deliver awareness and prevention training and empower young people to lead suicide prevention activities in their communities.
Address - Lineva House, 28-32 Milner Street, Warrington, Cheshire, WA5 1AD
Telephone - 0800 068 41 41 Text: 07860 039967 — Freephone
Rethink Mental Illness
Rethink Mental illness directly support almost 60,000 people every year across England to get through crises, to live independently and to realise they are not alone. And we change attitudes and policy for millions.
Address - 28 Albert Embankment, London, SE1 7GR
Telephone - 0808 801 0525
(Line open from 9:30am - 4pm Monday to Friday.)Speak to someone for money advice:
If you need to speak to someone about money related problems, one the following contacts may be helpful:
Citizens Advice
Citizens Advice is a network of 316 independent charities throughout the United Kingdom that give free, confidential information and advice to assist people with money, legal, consumer and other problems.Web chat available on website.
Telephone - 0800 144 8848 — Same as costs calling 01 or 02 for landline
Illegal Money Lending Team
Part of national trading standards
Telephone - 0300 555 2222 or Text a report: 07860022116
National Debtline
This organisation provides free, independent and confidential advice about debt. You can contact them over the telephone, by e-mail or letter.
Address - National Debtline Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham B16 8TP
Telephone - 0808 808 4000 — Freephone
PayPlan
PayPlan offer free debt advice and debt solutions, such as Debt Management Plans, IVAs and Debt Relief Orders
Telephone - 0800 280 2816 — Free phone (including mobiles)
StepChange
StepChange provides free, confidential advice and support to anyone worried about debt. You can contact them over the telephone or online.
Telephone - 0800 138 1111
(Monday – Friday (8 a.m. – 8 p.m.) and Saturday (9 a.m. – 2 p.m.))Turn2us
National charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services.
Address - 200 Shepherds Bush Road, London W6 7NL
Speak to someone about mental health:
If you need to speak to someone about mental health problems, try one the following contacts:
Papyrus Prevention of Young Suicide (under 35)
Papyrus offer confidential support and suicide intervention, deliver awareness and prevention training and empower young people to lead suicide prevention activities in their communities.
Address - Lineva House, 28-32 Milner Street, Warrington, Cheshire, WA5 1AD
Telephone - 0800 068 41 41 Text: 07860 039967 — Freephone
Samaritans
Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide.
Address - Director for Wales Samaritans, 33-35 Cathedral Road, Cardiff, CF11 9HB
Telephone - 116 123/ 029 2022 2008 — Freephone
SaneLine
Offering specialist mental health emotional support 6am-11pm everyday. And you can also email through their website.
Address - Head Office SANE, St. Mark's Studios, 14 Chillingworth Road, Islington, London, N7 8QJ.
Telephone - 0300 304 7000
(4pm – 10pm every day.)Shelter Cymru
Free, independent, expert face-to-face, online or telephone housing advice – to anyone who needs it.
Telephone - 08000 495 495
(Monday to Friday 9.30 am - 16:00 pm )Adferiad
Providing help and support for people with mental health, substance use, addiction and other complex needs. Adferiad combines the skills and expertise of its founding charities to provide outstanding services for people in Wales with a wide range of needs.
Address - Tŷ Dafydd Alun, 36 Princes Drive, Colwyn Bay, LL29 8LA
Telephone - 01792 816600
Age Cymru
Information and advice on many topics including money matters.
Telephone - 0300 303 44 98
(Monday - Friday 9am-5pm )Anxiety UK
Anxiety UK is a national registered charity formed in 1970, by someone living with agoraphobia, for those affected by anxiety, stress and anxiety-based depression.
Address - Zion Community Centre, 339 Stretford Road, Hulme, Manchester, M15 4ZY
Telephone - 03444 775 774
(09:30 - 17:30 Monday - Friday)Bipolar Support Line
Provides information and advice for people affected by bipolar disorder and those who care for them.
Address - Bipolar UK, 11 Belgrave Road, London, SW1V 1RB
Telephone - 0333 323 3880 — No more than national rate calls to standard UK landline phone numbers
Change Mental Health
Change Mental Health seeks to support and empower all those affected by mental illness, including family members, carers and supporters.
Address - Suite 4/1, Great Michael House, 14 Links Place, Edinburgh, EH6 7EZ
Telephone - 0808 8010 515
(Monday - Friday between 10am - 4pm)Community Advice and Listening Line (CALL)
Offers emotional support and information/literature on Mental Health and related matters to the people of Wales. Anyone concerned about their own mental health or that of a relative or friend can access the service. C.A.L.L. Helpline offers a confidential listening and support service.
Address - 10 Grove Rd, Wrexham, LL11 1DY
Telephone - 0800 132 737 or text ‘help’ to 81066 — Freephone
Meic
Meic is the helpline service for children and young people up to the age of 25 in Wales.Online chat on website.
Telephone - 080880 23456 or text 84001 — Freephone
MIND
We're Mind, the mental health charity. We're here to make sure no one has to face a mental health problem alone.
Address - Mind Infoline, Unit 9, Cefn Coed Parc, Nantgarw, Cardiff, CF15 7QQ
Telephone - 0300 123 3393
(Monday - Friday 10 am - 6 pm)MoneyHelper
You can use the MoneyHelper website to find a debt adviser near you and gain advice on other debt matters.Webchat is available at the website, Monday to Friday, 8am to 6pm Saturday, 8am to 3pm.WhatsApp us with questions about debt, borrowing and pensions on 07701342744.
Address - 120 Holborn, London EC1N 2TD
Telephone - 0800 138 7777
(Monday to Friday (8 a.m. to 6 p.m.) The line is closed on Saturdays, Sundays, and bank holidays)NHS Wales
Telephone - 0845 46 47 / 111 — For 0845 2p per minute, 111 free
No Panic
A national support helpline for people experiencing anxiety, panic, OCD and related disorders including withdrawal from tranquillizers. No Panic also provides support for the carers of people who suffer from anxiety disorders.
Telephone - 0300 7729844
(10.00 am - 10.00 pm every day of the year. During the night hours the crisis message is played. The crisis message is a recorded breathing exercise that can help you through a panic attack and help you learn diaphragmatic breathing.)Speak to someone for money advice:
If you need to speak to someone about money related problems, one the following contacts may be helpful:
Citizens Advice
Citizens Advice is a network of 316 independent charities throughout the United Kingdom that give free, confidential information and advice to assist people with money, legal, consumer and other problems.Web chat available on website.
Telephone - 0800 144 8848 — Same as costs calling 01 or 02 for landline
Illegal Money Lending Team
Part of national trading standards
Telephone - 0300 555 2222 or Text a report: 07860022116
Money Made Clear Wales
Provides useful information to help you to manage your money.
National Debtline
This organisation provides free, independent and confidential advice about debt. You can contact them over the telephone, by e-mail or letter.
Address - National Debtline Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham B16 8TP
Telephone - 0808 808 4000 — Freephone
PayPlan
PayPlan offer free debt advice and debt solutions, such as Debt Management Plans, IVAs and Debt Relief Orders
Telephone - 0800 280 2816 — Free phone (including mobiles)
StepChange
StepChange provides free, confidential advice and support to anyone worried about debt. You can contact them over the telephone or online.
Telephone - 0800 138 1111
(Monday – Friday (8 a.m. – 8 p.m.) and Saturday (9 a.m. – 2 p.m.))Turn2us
National charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services.
Address - 200 Shepherds Bush Road, London W6 7NL
Wales Illegal Money Lending Unit
The Wales Illegal Money Lending Unit (WIMLU) targets illegal money lenders, more commonly known as loan sharks. The unit looks into illegal lending and any related crimes as well as supporting victims. The perpetrators range from small time loan sharks to violent and organized criminals.
Telephone - 0300 123 3311
(24 hours a day)Speak to someone about mental health:
If you need to speak to someone about mental health problems, try one the following contacts:
Papyrus Prevention of Young Suicide (under 35)
Papyrus offer confidential support and suicide intervention, deliver awareness and prevention training and empower young people to lead suicide prevention activities in their communities.
Address - Lineva House, 28-32 Milner Street, Warrington, Cheshire, WA5 1AD
Telephone - 0800 068 41 41 Text: 07860 039967 — Freephone
Saheliya Counselling
Counselling therapies in Edinburgh for black and minority ethic woman aged 12+
Address - 125 McDonald Road, Edinburgh, EH7 4NW
Telephone - 0131 556 9302
(Monday - Friday 9:00am - 4:30pm)Samaritans
Offering emotional support 24 hours a day
Address - Samaritans Scotland, 24 Canning Street, Edinburgh, EH3 8EG.
Telephone - 116 123 — Free phone
SaneLine
Offering specialist mental health emotional support 6am-11pm everyday. And you can also email through their website.
Address - Head Office SANE, St. Mark's Studios, 14 Chillingworth Road, Islington, London, N7 8QJ.
Telephone - 0300 304 7000
(4pm – 10pm every day.)Bipolar Scotland
Bipolar Scotland provide information, support and advice for people affected by bipolar disorder/ manic depression and those who care for them.
Address - Studio 1015, Mile End Mill, Abbeymill Business Centre, Seedhill Road, Paisley PA1 1TJ
Telephone - 0141 560 2050
Bipolar Support Line
Provides information and advice for people affected by bipolar disorder and those who care for them.
Address - Bipolar UK, 11 Belgrave Road, London, SW1V 1RB
Telephone - 0333 323 3880 — No more than national rate calls to standard UK landline phone numbers
Change Mental Health
Change Mental Health seeks to support and empower all those affected by mental illness, including family members, carers and supporters.
Address - Suite 4/1, Great Michael House, 14 Links Place, Edinburgh, EH6 7EZ
Telephone - 0808 8010 515
(Monday - Friday between 10am - 4pm)Community Advice and Listening Line (CALL)
Offers emotional support and information/literature on Mental Health and related matters to the people of Wales. Anyone concerned about their own mental health or that of a relative or friend can access the service. C.A.L.L. Helpline offers a confidential listening and support service.
Address - 10 Grove Rd, Wrexham, LL11 1DY
Telephone - 0800 132 737 or text ‘help’ to 81066 — Freephone
Edinburgh Crisis Centre
Provides community based emotional and practical support at times of crisis
Telephone - 0808 801 0414 Text 07974429075 — Freephone
Health in Mind Trauma Counselling Line
A free, confidential telephone counselling service for individuals who experienced abuse as a child.
Address - 40 Shandwick Place Edinburgh EH2 4RT
Telephone - 08088 02 04 06 — Freephone
LGBT Helpline Scotland
Provides information and emotional support to members of the LGBT community and their families and friends
Address - LGBT Health and Wellbeing, Duncan Place Community Hub, 4 Duncan Place, Edinburgh, EH6 8HW
Telephone - 0300 123 2523 — Calls to this number will cost you the same as calls to local landline numbers
MIND
We're Mind, the mental health charity. We're here to make sure no one has to face a mental health problem alone.
Address - Mind Infoline, Unit 9, Cefn Coed Parc, Nantgarw, Cardiff, CF15 7QQ
Telephone - 0300 123 3393
(Monday - Friday 10 am - 6 pm)MoneyHelper
You can use the MoneyHelper website to find a debt adviser near you and gain advice on other debt matters.Webchat is available at the website, Monday to Friday, 8am to 6pm Saturday, 8am to 3pm.WhatsApp us with questions about debt, borrowing and pensions on 07701342744.
Address - 120 Holborn, London EC1N 2TD
Telephone - 0800 138 7777
(Monday to Friday (8 a.m. to 6 p.m.) The line is closed on Saturdays, Sundays, and bank holidays)NHS 24 Helpline Scotland
Their service is to provide urgent health advice out of hours.
Telephone - 111
No Panic
A national support helpline for people experiencing anxiety, panic, OCD and related disorders including withdrawal from tranquillizers. No Panic also provides support for the carers of people who suffer from anxiety disorders.
Telephone - 0300 7729844
(10.00 am - 10.00 pm every day of the year. During the night hours the crisis message is played. The crisis message is a recorded breathing exercise that can help you through a panic attack and help you learn diaphragmatic breathing.)Speak to someone for money advice:
If you need to speak to someone about money related problems, one the following contacts may be helpful:
Citizens Advice Scotland
Citizens Advice Scotland is a registered charity which supports Scottish Citizens Advice Bureaux by providing expertise on things like management and fundraising, resources such as IT support, tools and training to support advice giving, and help with running campaigns.
Address - Citizens Advice Scotland, 1st Floor, Spectrum House 2 Powderhall Road Edinburgh EH7 4GB
Telephone - 0800 028 1456
Illegal Money Lending Team
Part of national trading standards
Telephone - 0300 555 2222 or Text a report: 07860022116
Money Advice Scotland
We are the national umbrella organisation which promotes the development of free, independent, impartial and confidential debt advice and financial inclusion.
Address - Money Advice Scotland, 5 Redwood Crescent, East Kilbride, Glasgow, G74 5PA
Telephone - 0141 572 0237
National Debtline
This organisation provides free, independent and confidential advice about debt. You can contact them over the telephone, by e-mail or letter.
Address - National Debtline Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham B16 8TP
Telephone - 0808 808 4000 — Freephone
One Parent Families Scotland
The Lone Parent Helpline provides support and advice on a wide range of issues such as welfare benefits, debt and child maintenance
Address - 2 York Place, Edinburgh, EH1 3EP
Telephone - 0808 801 0323
PayPlan
PayPlan offer free debt advice and debt solutions, such as Debt Management Plans, IVAs and Debt Relief Orders
Telephone - 0800 280 2816 — Free phone (including mobiles)
StepChange
StepChange provides free, confidential advice and support to anyone worried about debt. You can contact them over the telephone or online.
Telephone - 0800 138 1111
(Monday – Friday (8 a.m. – 8 p.m.) and Saturday (9 a.m. – 2 p.m.))Turn2us
National charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services.
Address - 200 Shepherds Bush Road, London W6 7NL
Speak to someone about mental health:
If you need to speak to someone about mental health problems, try one the following contacts:
Anxiety UK
Anxiety UK is a national registered charity formed in 1970, by someone living with agoraphobia, for those affected by anxiety, stress and anxiety-based depression.
Address - Zion Community Centre, 339 Stretford Road, Hulme, Manchester, M15 4ZY
Telephone - 03444 775 774
(09:30 - 17:30 Monday - Friday)Bipolar Support Line
Provides information and advice for people affected by bipolar disorder and those who care for them.
Address - Bipolar UK, 11 Belgrave Road, London, SW1V 1RB
Telephone - 0333 323 3880 — No more than national rate calls to standard UK landline phone numbers
Change Mental Health
Change Mental Health seeks to support and empower all those affected by mental illness, including family members, carers and supporters.
Address - Suite 4/1, Great Michael House, 14 Links Place, Edinburgh, EH6 7EZ
Telephone - 0808 8010 515
(Monday - Friday between 10am - 4pm)Community Advice and Listening Line (CALL)
Offers emotional support and information/literature on Mental Health and related matters to the people of Wales. Anyone concerned about their own mental health or that of a relative or friend can access the service. C.A.L.L. Helpline offers a confidential listening and support service.
Address - 10 Grove Rd, Wrexham, LL11 1DY
Telephone - 0800 132 737 or text ‘help’ to 81066 — Freephone
Inspire
Address - Lombard House, 10-12 Lombard Street, Belfast, BT1 1RD
Telephone - 0289 0328 474
MIND
We're Mind, the mental health charity. We're here to make sure no one has to face a mental health problem alone.
Address - Mind Infoline, Unit 9, Cefn Coed Parc, Nantgarw, Cardiff, CF15 7QQ
Telephone - 0300 123 3393
(Monday - Friday 10 am - 6 pm)MoneyHelper
You can use the MoneyHelper website to find a debt adviser near you and gain advice on other debt matters.Webchat is available at the website, Monday to Friday, 8am to 6pm Saturday, 8am to 3pm.WhatsApp us with questions about debt, borrowing and pensions on 07701342744.
Address - 120 Holborn, London EC1N 2TD
Telephone - 0800 138 7777
(Monday to Friday (8 a.m. to 6 p.m.) The line is closed on Saturdays, Sundays, and bank holidays)No Panic
A national support helpline for people experiencing anxiety, panic, OCD and related disorders including withdrawal from tranquillizers. No Panic also provides support for the carers of people who suffer from anxiety disorders.
Telephone - 0300 7729844
(10.00 am - 10.00 pm every day of the year. During the night hours the crisis message is played. The crisis message is a recorded breathing exercise that can help you through a panic attack and help you learn diaphragmatic breathing.)Papyrus Prevention of Young Suicide (under 35)
Papyrus offer confidential support and suicide intervention, deliver awareness and prevention training and empower young people to lead suicide prevention activities in their communities.
Address - Lineva House, 28-32 Milner Street, Warrington, Cheshire, WA5 1AD
Telephone - 0800 068 41 41 Text: 07860 039967 — Freephone
Samaritans
Offering emotional support 24 hours a day
Address - The Upper Mill, Kingston Road, Ewell, Surrey KT17 2AF
Telephone - 116 123 — Free
SaneLine
Offering specialist mental health emotional support 6am-11pm everyday. And you can also email through their website.
Address - Head Office SANE, St. Mark's Studios, 14 Chillingworth Road, Islington, London, N7 8QJ.
Telephone - 0300 304 7000
(4pm – 10pm every day.)Speak to someone for money advice:
If you need to speak to someone about money related problems, one the following contacts may be helpful:
Citizens Advice
Address - 46 Donegall Pass, Belfast, BT7 1BS
Telephone - 028 9023 1120
Illegal Money Lending Team
Part of national trading standards
Telephone - 0300 555 2222 or Text a report: 07860022116
National Debtline
This organisation provides free, independent and confidential advice about debt. You can contact them over the telephone, by e-mail or letter.
Address - National Debtline Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham B16 8TP
Telephone - 0808 808 4000 — Freephone
PayPlan
PayPlan offer free debt advice and debt solutions, such as Debt Management Plans, IVAs and Debt Relief Orders
Telephone - 0800 280 2816 — Free phone (including mobiles)
PayPlan
One of the UK's largest providers of free debt advice and solutions.
Telephone - 0808 278 3229
(Monday - Friday 8 am - 8 pm, Saturday 9 am - 3 pm)StepChange
StepChange provides free, confidential advice and support to anyone worried about debt. You can contact them over the telephone or online.
Telephone - 0800 138 1111
(Monday – Friday (8 a.m. – 8 p.m.) and Saturday (9 a.m. – 2 p.m.))Turn2us
National charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services.
Address - 200 Shepherds Bush Road, London W6 7NL